People born between 1981 and 2005 are an 80-million-member juggernaut that is bigger and more diverse than any generation before it. For the financial services industry, millennials mean business.
Their lifestyle and preferences represent a dramatic shift that’s just getting started.
Did you know over half have played 10,000 hours of video games before age 18? Still years away from their peak earning years, they’re already transforming how we’re finding, deciding on and paying for products and services. With phone in hand, they’re on their own schedule and getting things accomplished with a swipe and tap.
How Do You Compete?
Accommodate the desire for ‘on-the-go convenience.’
Let’s face it, millennials are tied to smartphones, laptops and tablets, making it vital as a business to have services that work well across all platforms. In the millennials’ world, there is an app for everything.
For the banking industry and merchants to capture the hearts and minds of millennial forces, they need to keep innovating ways in which consumers can pay for purchases, manage transactions, learn, or ask questions. That being said, it makes sense to keep increasing pioneering services that can deliver convenience of on-the-go, around-the-clock accessibility.
We Can Help…
At Debit Express, we can help your business recognize how emerging innovations are reshaping the way today’s consumers interact with tomorrow’s economy. For more information on providing more ‘on-the-go convenience’ in your small business, contact Debit Express today!